You will be happy with your guide and your tour and have a wonderful day or your tour fee will be refunded in full.
If you are not happy we will refund your tour money in full. We want you totally happy with the experience. We are the only company (to our knowledge), with such a definitive guarantee. Just let your guide know when you are at the 12 Apostles. (I am happy to report that since starting tours in October 2013 no one has asked for one!)
(Note the weather is not under our control, still trialling sun dances! Note also that we use small buses for friendly, intimate tours. this means no coach seats and leg room that you would expect on a small bus!) The guarantee applies to groups of 1 to 24 people. Since we launched in October 2013 until now no one has ever asked for a refund! If you look after your passengers there should not be any need.
We want you totally happy with the experience. We are the only company (to our knowledge), with such a definitive guarantee.